Service Advisor & Warranty Administrator - Nottinghamshire

About Us
B&B Tractors is a well established agricultural dealership with over 25 years experience in delivering industry leading machinery to customers across the Midlands. 

Job Role
We are looking for a Service Advisor & Warranty Administrator to join our busy Warsop and Fauld service departments. 
The role is varied and demanding and includes taking service bookings, handling telephone enquiries, providing information and updates on the progress of work, following up enquiries, recording vehicle and customer data, producing invoices, submitting warranty claims, handling customer queries and general administration.
Our service advisors are expected to offer the highest levels of customer service both face to face and over the telephone; consequently you will need good communication skills, with a confident, professional and customer focused manner and a real interest in people.

Essential Skills & Knowledge
Excellent communication and organisational skills
Previous experience in a similar role in an agricultural or automotive dealership
Excellent customer services skills
Staff management experience
IT and business system literate

Remuneration
The remuneration package includes a competitive basic salary plus individual training and development plan, company pension and other benefits.

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