Customer Account Manager Maternity Cover

Customer Account Manager Maternity Cover 9-12 months


NMR Group plc requires a Full Time Customer Account Manager (CAM) based in Cornwall & West Devon on a fixed term basis to cover a period of maternity leave. The role holder will be responsible for business expansion and profitable promotion of NMR Group products and services within the area through the delivery of customer or non-customer visits. The individual will also be required to manage the relationships with customers to ensure a strong rapport. The CAM will need to ensure a high quality of service is delivered and there is ongoing business development. Team working with the rest of the Field Team will be vital for the continued success of the area.This role will be home based.

Essential Key Skills:

-          A graduate, HND or equivalent in agriculture, or allied discipline, or relevant commercial experience

-          Practical farming experience and knowledge of the dairy industry

-          Good time management and communication skills

-          Ability to work in a flexible manner, adapting to new situations

-          Self-motivated with a positive, enthusiastic attitude

-          Valid current driving license 

-          Ability to work effectively within a team and add value

-          Strong attention to detail ensuring accuracy in work produced

-          Fully PC literate and competent

-          Proactive and personable with drive and passion

-          To be located within the area

 

Key Responsibilities:

-        To be responsible for the retention and development of NMR Group Services to the designated customers and non-customers in the area with a key focus on    increasing spend

-          To manage all customer facing issues, apart from recording service delivery, on an ongoing basis

-          To maintain accurate and timely records of customer and non-customer contact on Customer Relationship system

-          To ensure the NMR profile is raised in whatever way is achievable and cost effective to the NMR Group

-          To be responsible for building key industry partner links in the area in order to gain new business

-          To maintain effective knowledge of NMR products and services on a day to day basis

-          To undertake the organisation of farm walks, workshops and various events that NMR offer its customers

-          To represent NMR professionally at third party events in the area

-          To assist the Field Business Manager as and when required to ensure service delivery is maintained

-          To undertake various projects as and when required

-          To cover a wide area of farms on an appointment and drop in basis which will involve extensive driving

What we can offer you:

-          Initial and ongoing training

-          Salary circa £24,000 per annum (pro rata)

-          Company car

-          Various NMR benefits

Working for NMR:

Working at NMR is so much more than just a job! The company and its staff are dedicated to providing the highest quality recording, testing, health and fertility services & products for cows, supporting farmers and the farming industry to make profitable production possible. As an employer, we are committed to providing opportunities for personal and professional development.

If you would like to apply for this position please forward your CV and Covering Letter to:

Jane McGill at recruitment@nmr.co.uk quoting 050919 in the subject of your email application. Closing date for receipt of applications is 05/10/19

 

 

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