Aftersales Manager - Parts/Service - Hampshire

Location Hampshire
Discipline: Agriculture, Farming, Horticulture, Machinery, Technical & Engineering
Job type: Permanent
Salary: ££40000 - £45000 per annum
Contact name: Sophie Ashmore

Contact email:
Job ref: 15322_1639581778
Published: about 1 month ago
Startdate: ASAP

Group Aftersales Manager - Service & Parts

Location of the Job: South of England - Hampshire.

The Company: Is a main dealer of Agricultural and Farming Machinery.

The Industry: Agricultural Machinery, Farm Machinery, Agricultural Equipment, Farm Equipment, Tractors, Combines, Telehandlers.

The Job Role Details:

This exciting new hands-on role would ideally suit a Parts or Service Manager wanting to take their career to the next level. You must have a proven record of Parts or Service Management with a can-do attitude and able to lead from example.

Key Responsibilities:
You will:

  • Report directly to the Company Directors.
  • Manage the Parts and Service budgets and operate within a financial framework and specific KPI's.
  • Continually develop customer satisfaction.
  • Look after the aftersales marketing - new and existing customers.
  • Monitor and co-ordinate the Technician's training and development.
  • Staff management, recruitment, motivation and morale, together with developing a strong inter-departmental cooperation.
  • Monitor the warranty performance using the company database.
  • Health and Safety - ensure all staff understand and adhere to the company Health and Safety policy and risk assessments.

Ideal Person Skills & Qualifications:
You will have / be:

  • Strong inter-personal skills - able to communicate at all levels.
  • Strong Agricultural and technical background.
  • Experience working in an Agricultural Machinery dealership recently.
  • Excellent IT skills especially with the use of Word, Excel, PowerPoint and CRM systems.
  • Goal / target orientated.
  • Highly motivated to succeed.
  • Knowledge of Ibcos Gold would be an advantage - but is not essential.

Salary Package: A basic salary of £40,000 - £45,000 per year depending on experience.

Plus Benefits: Fantastic earning potential on top with a realistic OTE of late £50's, plus company vehicle, mobile phone, laptop, iPad, development training, company pension scheme, death in service and more.

We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Agricultural and Farming Jobs are an established specialist Agricultural Recruitment business with offices based in rural Worcestershire. We have a specialist and dedicated Headhunting Recruitment Division as well as a specialist Jobs Advertising Division. We recruit specifically for all roles within the Agricultural industry and support the recruitment needs of all related clients including; Farms, Agricultural Machinery, Fresh Produce, Food, Horticultural, Equestrian, Finance and Veterinary companies on an International basis. We offer an exceptional service with a personable, yet highly professional approach.