Area Field Manager - Herefordshire/Worcestershire/Monmouth
National Milk Records From its formation in 1943, NMR has grown and developed into an integrated service provider working for both farmers and milk buyers as well as an independent source of data for advisors such as vets, farm consultants and breed societies.
The Role:
To be responsible for:
Territory Management
Management of staff and resources to provide recording and health testing services to our customers
Recruitment & Training
Area Co-ordinator (Where applicable)
Existing Customers
Building and maintaining customer relationship
To develop sales of additional services & testing
Account management
Self-employed Milk Recorder / Sampler service providers
Acquisition
Adherence to Service Level Agreements
This role will be salaried and will be home based. Your weekly hours will be flexible to allow early morning starts and milking patterns of customers. This will cover from Monday to Friday, to fit the needs of the business totalling your contractual 37 hours per week.
Essential Key Skills & Requirements:
A graduate, HND or equivalent in agriculture or relevant commercial experience
Ability to manage a team and ensure motivation and engagement
Farming experience and knowledge of the dairy industry
Time management skills
Effective communication skills
Ability to work flexible hours
Self-motivated with a positive, enthusiastic attitude
Full current driving license
Ability to work effectively within a team and add value
Strong attention to detail ensuring accuracy in work produced
Fully PC literate
To be located within the area
Preferred Skills & Requirements:
On Farm software experience
Milk Recording / sampling experience
Problem solving skills
Sales experience
Account management
Key Responsibilities:
To be responsible for the delivery of service to defined performance standards for your allocated herds
To on board new customers and ensure the retention of NMR customers
To effectively manage the self-employed milk recorders and samplers on a day to day basis in line with Service Level Agreements
To undertake acquisition and training of self-employed Individuals
To recruit, manage and support the employed Area Coordinator on a day to day basis (Where applicable)
Managing customers’ subscription / accounts e.g.
Correct service provided Vs Invoicing
Requesting of credits
Overdue debt
Sales of additional services & testing
Achieving revenue levels in accordance with budgets set
Territory performance reporting and analysis of results with an appropriate action plan
Lead generation
Handling and resolution of customer complaints
Health & Safety compliance
Co-ordinate Herd Competitions (Where applicable)
Promote NMR and assist at local and national events e.g. shows and farm walks
Milk Recorder / Sampler monthly payments
To maintain effective knowledge of NMR products and services including the wider industry
To work closely with the team to ensure high quality service and continued business development
To participate in additional projects as and when required
To maintain accurate and timely records on the Customer Relations System
Driving will be a significant aspect of your role
If you are interested in this position, please click on the 'Apply Now' button where you will be redirected to the company application form. You will be asked where you saw this position, so please select Agricultural and Farming Jobs.
Closing date for receipt of applications 21st January 2022.