Job Title: Customer Service Executive
Just Farm - Bourton on the Water, Gloucestershire
Reports to: Director
Company Overview
Just Farm is a growing and progressive business providing expertise, advice and support to farmers and landowners across England looking to navigate and apply for the full range of Defra’s funds, grants and farm subsidies. Working in partnership with the farming community Just Farm are now looking to build on the successes of the past year by adding an additional, ambitious team member to their dynamic team based in the Heart of the Cotswolds. We are looking for an enthusiastic individual to join us on our journey.
Purpose
•To provide outstanding customer service to new and existing clients via email, phone, virtual meetings and in person where required (mostly office based)
•Based in Bourton-on-the-Water in a team of 4, you will also have the opportunity to develop and lead a new business enterprise for clients as well as investigating the changing space of grant schemes
•This position gives you the opportunity to make the job your own and to play a leading role in the growth of your career and the development of the business in the long term
•This position could suit a graduate with some post-graduate experience
Key Responsibilities
•You will be an integral part of the business and will provide essential customer support to clients who are applying for subsidies and funding through DEFRA
•Support the lead Customer Service Executive to design and deliver environmental grant schemes to hard-working clients
•Develop and lead a new business enterprise for clients wanting to reinvest and diversify with large capital projects
•Investigate the changing space of grant schemes; interpret client’s best interests and leading our involvement in National Pilots for new schemes
•You will embrace the firm’s policy and commitment to develop a leading reputation in the sector
Key Skills
•You will be a team player, with excellent attitude, listening and client communication skills.
•You will have strong IT skills (MS Word, MS Excel and Google Workspace), but specific cloud-based IT training will be provided for IT savvy people
•You will be able to prioritise and manage your workload through excellent time management skills
•You will have a strong team ethic, be resilient and use initiative to support colleagues where necessary for the benefit of the business
•Strong attention to detail and numeracy
•You will have a flexible 'can-do' attitude.
Remuneration
•A competitive salary (between £24,000 - £26,000 per annum dependent upon skills and experience)
•Company pension
•Investment in your Continued Professional Development in both technical and soft skills, with the opportunity for progression
•Office based in a lovely rural location near Bourton on the Water. Own transport is required due to the rural location of the office.
If you are interested in this position and wish to apply, please click on the 'Apply Now' button.
Please note that this job is NOT SPONSORED, so please do not apply unless you have the legal right to live and work in the UK and live within daily commutable distance of Bourton on the Water, Gloucs.
