210322 - Information Processor x 2, Harrogate
National Milk Records (NMR) is the leading supplier of milk recording services in the UK, providing management information on individual cow's performance in terms of milk quality, yield and fertility. It is acknowledged by the industry that NMR is the market leader in the provision and support of dairy software in Great Britain. NMR also supplies aggregate data to over 35 dairy industry bodies including milk buyers, AHDB Dairy and breed societies as well as forming the basis for food provenance schemes for retailers such as Tesco, Sainsbury and Marks and Spencer. The farmer is the NMR customer and our recording services reach the cows which produce 60% of the UK's milk.
Salary: Available upon request
Deadline: 15/08/2022 23:59
Benefits: Available upon request
Job Type: Permanent
The Information Processor role will be responsible for the data processing of information from a range of sources, predominantly from NMR's dairy farm customers from across the UK. This can be raw data to be entered into NMR in house systems through to the review of farm data quality for third parties including vets, supermarkets and AI companies.
Throughput from this role in the form of management information will be used by NMR customers to manage their herds more effectively and the wider industry to evaluate dairy farm production.
The role also includes the maintenance of the national bull register, enrolling new customers and assisting customers and field teams to use NMR data recording systems effectively.
The dairy industry operates 365 days a year and this role will be on a rolling 4 on 4 off rota basis across 7 days a week.
Essential Key Skills:
Data entry/keyboard skills.
Attention to detail and accuracy.
Good telephone manner.
Good problem solving/investigative skills.
Flexible approach to work. Hours and work tasks.
Empathy and mental agility to understand customers queries to deal effectively with all customers.
Confidence in the use of technology.
Process customer data and information via NMR's in house systems.
Review customer data to identify and correct errors.
To work with colleagues to process customer information within deadlines.
To help customers with all aspects of milk recording data collection via NMR systems.
Handle and resolve data quality queries in an effective manner.
To enter bull information into the national bull register on behalf of a range of dairy industry contacts.
To ensure data quality is a priority when carrying out all tasks.
If you are interested in this position and wish to apply, please click on the 'Apply Now' button to be redirected to the company website.