Product Technician

Location Coventry, Coventry, England
Discipline: Food & Fresh Produce
Job type: Permanent
Salary: £Competitive DOE
Contact name: Emma Ashmore

Contact email:
Job ref: 14676 EA
Published: 21 days ago
Startdate: ASAP

Product Technician
Location: West Midlands

The Company: Fresh Fruit Suppliers and Importers.

The Industry: Food, Fresh Produce, Transport, Logistics, Management

Purpose of the Job: 

  • To effectively manage Salad product quality and availability within the packing operation.

  • To maintain and manage routine daily relationships with UK Operational, Planning & Technical teams.

  • To coordinate all product supply and quality information between UK and European offices.

Role Responsibilities:

  • Overview the Intake inspection process, setting standards, providing support where necessary and ensuring accuracy of reports for both supplier’ reporting & operational planning.

  • Provide an authoritative second opinion on borderline arrivals or on request.

  • Review, amend and send reports to suppliers (within agreed timescales) adding commentary and supporting evidence as necessary.

  • Ensure clear communication of quality metrics to BUM and QPI teams in Europe adding commentary and supporting evidence as necessary.


  • Follow the agreed re-inspection schedule ensuring all P/O’s are re-inspected on-time and in full.

  • Send immediate updates to suppliers and internally when changes are made to product status or losses anticipated.

  • Adjust re-inspection timescales as necessary for the time of year & product quality of the consignment.

  • Manage stocks to ensure correct rotation & allocation for specific products and customers, providing clear instructions for Production teams.

  • Propose stock re-allocation where necessary to alternative customers, market, staff sales or dump.

  • Send immediate update to suppliers and internally when changes are made to product status or losses anticipated.

Stock Allocation:

  • Drive product rotation & appropriate stock usage.

  • Participate in the development of a formal stock allocation system.

  • Conduct daily physical stock count to ensure actual stocks match to NAV data.

  • Liaise with the Operations & Planning teams to ensure all specific packing and remedial work planned for the following day is set up correctly.


  • Set and monitor Packhouse standards.

  • Contact Suppliers following in the event of unexpected packhouse or outload quality issues.

  • Provide guidance to the packhouse in the event of quality issues acting in the best interests of all parties.

  • Follow up on all adverse customer quality issues in conjunction with the Technical & QA teams.

  • Investigate discrepancies between QA/re-inspection/packhouse defect levels.

  • Review and report product packing from loose to ensure accurate stock usage.

  • Provide documentary evidence in the event of a dispute.


  • Daily review and prioritisation of remedial stock with a view on cost/benefit.

  • Daily review of waste and allocation to alternative markets where possible.

  • In general, try to ensure the best return for all remedial/waste stock.


  • Communicate as necessary with Technical teams in source countries; understanding potential source issues and agree plan to correct on arrival as required.

  • Attend Daily 8.30am meeting, highlighting key issues and confirming remedial plans as required.

  • Attend any internal meeting to discuss on going supply / commercial / technical issues.

  • Attend weekly QPI meeting with European teams to discuss on going issues, providing full product updates as required.

  • Provide ad hoc support to Business Unit Manager as required.

Ideal Person Skills and Qualifications:

  • Experience in a similar role - essential.

  • Fresh produce experience is a must.

  • Confident communicator and able to communicate effectively at all levels.

  • Must be willing to travel overseas (once the current restrictions allow) for training in Europe.

The Package:
Salary depending on experience.

Additional Information:
Holidays: 20 + 8 days bank holidays
Hours: 8:00am – 5:00pm with some flexibility

How to apply: Please send your CV and cover letter to;

We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission.

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Agricultural and Farming Jobs are an established specialist Agricultural Recruitment business with offices based in rural Worcestershire. We have a specialist and dedicated Headhunting Recruitment Division as well as a specialist Jobs Advertising Division. We recruit specifically for all roles within the Agricultural industry and support the recruitment needs of all related clients including; Farms, Agricultural Machinery, Fresh Produce, Food, Horticultural, Equestrian, Finance and Veterinary companies on an International basis. We offer an exceptional service with a personable, yet highly professional approach. Please contact our office for further information on 01527 878550.