Job Title: Sales, Account Management and Customer Care -Office Based
Vacancy Ref: 15021 KM
Location of the Job: Wrexham
The Company: The role, Sales, Account Management and Customer Care will be office based at our client's UK Head Office in Wrexham, the successful candidate will contribute to a thriving, fast paced business on a mission to provide excellent supply chain solutions to British farmers. Reporting to our Customer Care Manager, this role will work with all areas of business to ensure continued growth and to maintain customer satisfaction is at the core of every decision and behaviour.
We're looking to a recruit an ambitious, hardworking, friendly and outgoing individual who is driven to develop and progress their career.
Key Responsibilities:
- To seek & develop new customers & suppliers for the client.
- To understand complex customer requirements & selling across the entire product portfolio.
- Build & manage relationships at multiple levels & able to demonstrate current & future pipeline management
- To continually seek to provide solutions for our suppliers & customers though all our offerings
- Identify customers' needs, clarify information, research every issue and provide a solution where possible
- Manage repeat sales / procurement of cattle and associated products
- Directly provide support and procurement / sales coordination for the external team
- Work as a key CRM user and data entry governance, ensuring efficient use of data and client management
- Collect and report customer feedback to ensure that best practice is recognised and maintained
- Route planning for team members.
- Support the team with weekly reports.
Personal Specification:
- A salesperson with a proven track record of working over the phone and developing new business.
- Must have strong phone and verbal communication skills
- Experience in navigating complex relationships through a diverse offering & product range.
- Customer Focus and adaptability to different personality types
- Excellent problem-solving skills: the ability to think quickly and critically
- Good organisation and ability to multitask, prioritise and manage time effectively
- Drive and motivation and ideally a passion for British agriculture and the countryside
- A team player who will embrace the fun, enthusiastic, dynamic and fast-moving company culture
- Previous experience of CRM use
- High understanding of Excel
Salary package
£20- £23K doe
