Service Manager

Location Scotland
Discipline: Agriculture, Farming, Horticulture, Machinery, Technical & Engineering
Job type: Permanent
Salary: £35,000 - £45,000 per annum, plus bonus, company vehicle and much more.
Contact name: Sophie Ashmore

Contact email:
Job ref: 15629
Published: 3 months ago
Startdate: ASAP

Forestry Service Manager

Location of the Job: Based at the depot in Central / East of Scotland.

Salary & Benefits Package:

  • A highly competitive basic salary in the range of £35,000 - £43,000 DOE.

  • Annual bonus.

  • Company vehicle.

  • Fantastic company pension scheme offering 8% employer contribution.

  • 24 days holiday plus bank holidays.

  • Opportunities for career progression and development within a leading global company.

Additional Information:

  • This is a permanent full-time position.

  • Basic working hours are 40 hours per week.

  • Additional overtime may be required.

About The Company:

A leading, global and highly successful manufacturer of heavy machinery.

The Job Role Details:

Due to success and expansion, we are now looking for a Service Manager to lead a well-established team of Engineers to join the busy After Sales team for a leading heavy machinery company.

Based at the depot in Scotland, the successful candidate will be responsible for all workshop and field operations throughout Scotland and be responsible for leading, supporting and developing a nationwide team of Engineers.

You will hold a place within the management group and be responsible for the continued growth of the company's aftersales business.

  • Do you have strong leadership skills and the ability to coach a team to ensure success?

  • Do you have excellent communication skills and a proven track record in aftersales?

Key Responsibilities:
You will…

  • Be responsible for all field and workshop activities.

  • Deliver Service Department budgets and other key metrics.

  • Develop new possibilities to improve aftersales services.

  • Monitor machinery/equipment problems and concerns.

  • Seek support from appropriate departments so that necessary action can be taken.

  • Develop and manage a team of 10+ service staff, to achieve expected performance metrics and goals.

  • Build and maintain customer relationships.

  • Visit customers.

Ideal Person Skills & Qualifications:
You will have / be…

  • Experience of leading a service team or workshop team within a similar role or company.

  • Experience of managing a team of engineers.

  • Able to use modern business systems.

  • Good knowledge of current Health and Safety legislation.

  • Proven business acumen.

Other suitable skills and experience includes:
Lead Engineer, After Sales Manager, Senior Engineer, Team Leader, Field Team Leader.

Essential Skills:

  • Experience working in the heavy machinery sector; Forestry, Agricultural, Farming, Construction or Heavy Plant.

  • People management experience.

  • No more than 1 hour's commute of the depot.

How to apply: Please click on the apply now button.

The Industry (Key Words): Forestry Machinery, Agricultural Machinery, Farm Machinery, Construction Machinery, Heavy Plant Machinery, Service Manager, Service Management, Depot Manager, Depot Management, Workshop Manager, Workshop Management.

We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.