Customer Service Executive – Agriculture
About the job:
Our client is a thriving, fast paced business who are on a mission to provide excellent supply chain solutions to all British farmers. Based at the companies head office in Wrexham, the successful candidate will work with all areas of business to ensure customer satisfaction is at the core of every decision and behaviour. This role will be working with the Customer Care Team as well as being a customer representative too. This role will report to the Customer Care Manager.
We’re looking to a recruit a friendly and outgoing individual who is driven to develop and progress their career.
The key job responsibilities include:
Help build a sustainable customer base by building strong customer and supplier relationships.
Identify customers’ needs, clarify information, research every issue and provide a solution where possible.
Manage repeat sales / procurement of cattle and associated products.
Directly providing support and procurement / sales coordination for the external team.
Work as a key CRM user and data entry governance, ensuring efficient use of data and client management.
Collect and report customer feedback to ensure that best practice is recognised and maintained.
Support the team with admin, data entry and online filing.
We’re looking for:
Strong phone and verbal communication skills.
Customer Focus and adaptability to different personality types.
Excellent problem-solving skills: the ability to think quickly and critically.
Good organisation and ability to multitask, prioritise and manage time effectively.
Drive and motivation and ideally a passion for British agriculture.
A team player who will embrace the fun, enthusiastic, dynamic and fast-moving company culture.
£22,000 p.a. - £28,000 p.a.
+ Company Benefits.
Full-Time/ Permanent Role.
How to apply: Interested candidates should email their CV and a brief covering letter outlining their experience in agriculture, any previous work experience and why they believe they are suitable for the role to; Kate@agriFJ.co.uk
We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission.
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Agricultural and Farming Jobs are an established specialist Agricultural Recruitment business with offices based in rural Worcestershire. We have a specialist and dedicated Headhunting Recruitment Division as well as a specialist Jobs Advertising Division. We recruit specifically for all roles within the Agricultural industry and support the recruitment needs of all related clients including; Farms, Agricultural Machinery, Fresh Produce, Food, Horticultural, Equestrian, Finance and Veterinary companies on an International basis. We offer an exceptional service with a personable, yet highly professional approach. Please contact our office for further information on 01527 878550.